Hi.
I have an OpenVZ VPS and am having an issue with it (it cant connect to the internet even though resolv.conf is fine), so I opened a ticket and they asked me for my root password so they could take a look at the issue.
I was just wondering why they would need the root pass because shouldn't they be able to get into the VPS without my root password since they should have access to the main node?
I have bought VPS's from many providers here over the years and they have never asked me for my root pass (besides intronet but we all know how that turned out).
Here is the ticket I am referring to. http://i.imgur.com/h9oiMeM.png